There was a time when Information Technology was considered as a secondary function in the organization. With globalization and spread of technology and computer system IT has emerged as an important Research Paper

There was a time when Information Technology was considered as a secondary function in the organization. With globalization and spread of technology and computer system IT has emerged as an important organizational function. Information Technology is more than the support function in an organization because IT can help to solve business problems. Information Technology can also help decision makers to make business decision. There was a time when the cost of Information Technology was very high. That was the time when IT was being used primarily by large organizations only. With time the cost of technology has come down and with the emergence of concepts like Software as a Service, small and mid size organizations have also find it affordable and convenient to use Information Technology (George, 2008). The case study of Study in Queensland, presents a classical example where Information Technology and Information Systems could be used to resolve business problems. At present the operations are handled manually that wastes lot of time. It appears that expansion of firm would not be possible unless it adopts Information Management System. IT systems would certainly help to develop a platform where information can be shared in real time across multiple offices. One of the issues in current manual system is that staff misses some of the files. With the incorporation of Information Management System, soft copy of student files would be stored in an electronic medium. The file transfer would be easy and staff would be able to access the file from multiple locations without any delay. It would be correct to say the incorporation of such system would require changes in the current way of operations. Therefore change management would be an integral component in this project. The training of staff would be important to ensure that the true benefits from Information Management System could be realized.

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